About Us

We are Macrow & Son, an independant jewellers based in Swanage, Dorset, established in 1949 who specialise in investment quality gemstones and bespoke jewellery. We began selling Trollbeads in 2004 and have since expanded our collections to what they are today. Such was the demand, that we opened an online shop dedicated to beads 'The Exclusive Bead Store'. 

The Exclusive Bead Store is an Official UK stockist for Trollbeads, OHM, Elfbeads, Redbalifrog, Charmlinks, Luxenter, as well as our own brand Exclusive Beads. Our extensive ranges consist of new collections, rare and retired items, precious metal and gemstone quality beads.

We ship worldwide, and all internet orders received before 2pm GMT are usually processed the same day. Domestic orders are sent via Royal Mail Signed For or Special Delivery depending on which postage option is applied. International orders are sent via Royal Mail Tracked and Signed service (where available, otherwise it will be Royal Mail Tracked) and can take up to 14 days for delivery, although they are usually much quicker.